RIT Services rasalhague

AI Phone Agent

AI Phone Agent: never miss a customer call

An AI phone agent answers every call in natural German, books appointments, routes enquiries and handles FAQs around the clock. No voicemail, no queue. Packages run 500 to 10.000 € plus VAT per month, billed whatever the call volume — published pricing, not a quote you have to ask for.

Response time
< 2 seconds
Availability
24/7
From
500 €/month + VAT
Call cost cap
0.40 €/min

What's included

Automatic call answering

Every incoming call is picked up immediately — no queue, no missed calls, and every conversation summarised for your team.

  • Unlimited parallel calls
  • Response time under 2 seconds
  • A professional greeting on every call

Intelligent appointment booking

The agent checks real-time availability and books directly into your calendar.

  • Suggestions based on real availability
  • Automatic confirmation by email or SMS
  • Reminders ahead of the appointment

FAQ answering

Common questions — opening hours, pricing, product availability — are answered instantly from your own knowledge base.

  • Trained on your documentation
  • Improves as it handles more calls

Call routing

Anything the agent can't resolve is routed to the right person, with a summary attached.

  • Routed by topic, not a fixed menu
  • Conversation summary handed to your team
  • Works over VoIP and landline

Multilingual

The agent detects the caller's language automatically and switches without a menu prompt.

  • Handles the languages your customers actually call in
  • Automatic language detection

Trained on your product

Support for your own products and services, trained from your existing documentation.

  • Trained from your documentation, not a generic script
  • Improves with feedback over time

Who this is for

Trades & field services

Problem: Tradespeople are unreachable while on a job — a missed call is a missed order.

Solution: The agent picks up, captures the request and books the service appointment automatically.

  • No more missed calls
  • Reachable at any hour, not just office hours

Medical practices

Problem: Overloaded phone lines and long hold times for patients.

Solution: The agent handles appointment booking, prescription refill requests and general questions.

  • Frees up the front desk
  • Patients can book around the clock

Real-estate agents

Problem: Enquiries about listings arrive at every hour of the day.

Solution: The agent answers property questions and books viewing appointments.

  • 24/7 reachability for prospects
  • Viewings booked without staff involvement

E-commerce

Problem: Customers call with questions about products, delivery times or returns.

Solution: The agent answers directly and checks order status in real time.

  • Immediate phone support
  • Fewer abandoned enquiries

Talk to us about AI Phone Agent

A free 30-minute consultation ends in a written plan and quote — no obligation.