Services
Software and AI that take work off your team
Five services that take real work off a small or mid-sized team: building the software that is missing, answering the phone, handling chat, clearing admin and getting found. Each integrates with the systems already in place, and a first pilot is usually productive within two to four weeks rather than a quarter.
Services
05 Services
Data protection
GDPR-compliant
Location
Cologne, DE
Pilot live in
2-4 weeks
From the first customer contact to the optimised process behind it, we build the software and the AI that genuinely move you forward .
What we do
Five services, five kinds of manual work removed
01 / 05
Software
Custom Software
Web platforms, internal tools and integrations engineered from scratch.
When standard software stops fitting, RIT Services builds what does: web platforms, internal tools and the integrations that tie them into the systems already running, delivered as code the client owns outright. Where an off-the-shelf tool would cover the process, we say so instead of quoting a build.
- Web platforms and internal tools
- SAP, Oracle and CRM integrations
- Next.js, TypeScript and cloud-native
- Built to hand over, not to lock you in
02 / 05
Phone Agent
AI Phone Agent
A 24/7 phone assistant that picks up, books appointments and handles service calls.
An AI phone agent answers every call in natural German, books appointments, routes enquiries and handles FAQs around the clock. No voicemail, no queue. Packages run 500 to 10.000 € plus VAT per month, billed whatever the call volume, so the agent suits a business with steady call traffic rather than a handful of calls a week.
- Natural German speech processing
- Integrates with your CRM
- From 500 € plus VAT per month
- Several calls answered at once
03 / 05
Chatbot
AI Chatbots
GPT-4 chatbots for your website, WhatsApp and messenger channels.
AI chatbots on the website, WhatsApp Business and messenger channels qualify enquiries and answer customer questions in the company's own tone, overnight. Answers are retrieved from the company's own documents, so the bot quotes the real price list instead of inventing one.
- WhatsApp, website and messenger integration
- Answers grounded in your own documents
- Personalised customer conversations
- Intelligent lead qualification
04 / 05
Automation
Process Automation
Business processes, document handling and custom workflows run by AI.
Process automation carries the recurring desk work end to end. Document processing, email triage and data extraction run in the background, so the team handles the exceptions instead of the routine. A first workflow is usually productive within two to four weeks, which is when the payback gets checked before the scope grows.
- OCR and intelligent document processing
- Automatic email classification
- Data extraction from PDFs and contracts
- Custom AI workflows
05 / 05
SEO
AI SEO
Search optimisation, keyword analysis and content creation driven by AI.
Search visibility now has two judges: Google's ranked list, and the answer engines that summarise instead of linking. RIT Services works both, with keyword and competitor research, content whose sections can be quoted on their own, and the structured data an engine needs to attribute a claim. Positions are never guaranteed.
- Automated keyword research
- AI-optimised content creation
- Technical SEO analysis
- Competitor analysis with ML
Pricing
AI Phone Agent plans
Monthly, no long tie-in. Every plan includes setup and German-language support.
500 € / month
Basic agent training
Standard setup
Access by web and phone
Call summaries
E-mail support
2.500 € / month
Everything in Silver
Workflow engine (on-prem Docker)
System integrations
Tool connections
Priority support
10.000 € / month
Everything in Gold
Dedicated engineer
120 hrs/month of workflow development
Bespoke workflows
24/7 premium support and SLA guarantees
All prices plus VAT · Call costs max. 0,40 €/minute · Flexible contract terms
Contact
Not sure which service fits?
Book a free 30-minute call. We look at your processes, tell you honestly where AI pays off and where it does not, and hand you a concrete plan.
Book a free consultation