Author
Matthias Wessner · Managing Director
Matthias Wessner founded RIT Services in Cologne in 2020, starting as a one-man operation, and leads the company as Managing Director. He writes and reviews the articles on rit.services.
Role
Managing Director
Founded RIT
2020, Cologne
Focus
AI strategy & automation
RIT projects
100+ in 20+ industries
From a one-man operation to a team
RIT Services started in 2020 with a single premise: AI should not be reserved for large corporations. Matthias Wessner founded the company in Cologne to translate the technology to the scale of small and mid-sized businesses.
Today he leads a team spanning strategy, development, data and DevOps, and turns AI strategy into roadmaps that hold up in day-to-day operations: from AI phone agents to complete process automation and custom software.
How he writes
AI (Claude) helps with research and drafts; Matthias Wessner checks and approves every article before it is published.
Read the editorial policy →Articles by Matthias Wessner
- 01 · 11 Nov 2026
Law Firm Client Intake Software: What to Automate Between Enquiry and First Appointment
Law firm client intake software: what to automate between enquiry and first appointment, when a custom build pays off and how to stay confidential.
- 02 · 21 Oct 2026
How AI Can Help SMEs Improve Their Business Fast
Discover how AI can help SMEs improve their business with practical use cases, realistic budgets and a step-by-step adoption roadmap for lasting growth.
- 03 · 8 Oct 2026
AI Automation for Small and Medium-Sized Businesses
Learn how AI automation for small and medium-sized businesses speeds up processes, cuts costs and delivers measurable ROI.
- 04 · 30 Sept 2026
A brief explanation of the EU AI Act for SMEs
The EU AI Act is the world's first comprehensive law governing artificial intelligence, and it no longer concerns only the legal departments of multinationals. Small and medium-sized enterprises increasingly build, deploy, and depend on AI, which means this regulation applies to them too. Fortunately, a brief explanation of the EU AI Act for SMEs is enough to grasp what matters.
- 05 · 23 Sept 2026
Ten days after the pledge: Anthropic ships its first model since calling for a speed limit, and had it checked first
On 22 September 2026 Anthropic released Claude Opus 5.5, ten days after its CEO asked the industry to pace the frontier. The announcement leads with external testing, a new containment evaluation and an admission that safety evaluations remain imperfect. What was delivered, what is still missing, and what it means for companies running AI agents. A follow-up to our 14 September analysis.
- 06 · 22 Sept 2026
Call it whatever you like. Look at what it did: the Hugging Face agent swarm, explained for people who run companies
In July 2026, 1,200 OpenAI agents cheated on a test, invented an examiner that did not exist, organised themselves to fool it and ended up inside a third party's servers. Whether that counts as intelligence is a debate. What it means for any company deploying AI agents is not. A follow-up to our 14 September analysis of the industry's call for a speed limit.
- 07 · 14 Sept 2026
AI's own builders are calling for a speed limit. What that changes for mid-sized companies
Anthropic, OpenAI, Tesla and Microsoft rarely agree on anything, but within nine days in September 2026 they converged on one sentence: frontier AI development needs to slow down. For companies already covered by the EU AI Act, the timing matters more than the rhetoric.
- 08 · 8 Sept 2026
Tesla's Cybercab is taking fares. What changed, and what it means for German SMEs
A two-seater with no steering wheel started charging for rides in Austin on 4 September 2026. The novelty is not that a Tesla drives itself; it is that nobody in the car is responsible any more. Why that matters to companies that will never build a robotaxi.
- 09 · 2 Sept 2026
How RIT Services actually works, from first call to production
Two locations, one team, and a process built to get a real pilot in front of you in weeks, not quarters. What happens between the free consultation and the day something ships.
- 10 · 2 Sept 2026
Why small and mid-sized businesses choose RIT Services
Not a list of superlatives. The specific, checkable reasons an SME picks RIT Services over an agency, a freelancer, or building in-house, and the situations where a different choice is right.
- 11 · 2 Sept 2026
When an AI phone assistant pays off for your business
Calls outside business hours, missed appointments, staff tied up on the phone: how to tell whether an AI phone assistant is the right answer, and where conventional solutions are enough.
- 12 · 2 Sept 2026
Website, WhatsApp or Messenger: where a chatbot makes the difference
Not every channel suits every company. An overview of which chatbot channels work for which audiences, and how to turn inquiries into qualified leads in a meaningful way.
- 13 · 2 Sept 2026
Which processes to automate first
From document processing and email classification to data extraction: a map of the tasks where automation delivers noticeable impact the fastest.
- 14 · 2 Sept 2026
AI-powered search engine optimization: what it can do, and what it can't
Automated keyword research and AI-generated content promise a lot. What artificial intelligence realistically delivers in SEO, and where human strategy remains indispensable.
- 15 · 2 Sept 2026
Deploying AI in a GDPR-compliant way: what SMEs must watch for
In AI projects, data protection is a prerequisite, not an add-on. The key questions around data processing, hosting location and accountability: explained clearly for decision-makers.
- 16 · 2 Sept 2026
Make or buy: your own AI model, or a ready-made assistant?
Build it yourself or rely on existing solutions? A decision framework for mid-sized companies weighing control, cost and speed.